Job Information
Cummins Inc. PG FIELD SERVICE TECHNICIAN in Candiac, Quebec
PG FIELD SERVICE TECHNICIAN
Description
Diagnoses and completes less complex repairs to generators and components at the customer’s site.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Qualifications
Education, Licenses, Certifications
Apprentice Certified Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Basic level field service work experience
Intermediate level knowledge of and/or experience with of power generation products
High Voltage/ Low Voltage experience
Customer service experience
Permis de conduire local valide
Diplôme en mécanique de véhicules lourds
Certification en électricité reconnue et actuelle
Job SERVICE
Primary Location Canada-Quebec-Montréal-Canada, QC, Candiac, Cummins Eastern Canada
Job Type Shop
Recruitment Job Type Technician
Job Posting Apr 24, 2024, 2:00:32 AM
Unposting Date May 8, 2024, 11:59:00 AM
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 240000UB