Job Information
Cummins Inc. Field Service Power Generation Technician in Corpus Christi, Texas
Field Service Power Generation Technician
Description
We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation.
In this role, you will make an impact in the following ways:
Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
Engaging with customers in a courteous and professional manner.
Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
Completing training in line with skill and business requirements.
Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
To be successful in this role you will need the following:
Broad mechanical and electrical repair and maintenance abilities.
High Voltage / Low Voltage experience.
Capable of electrical repair and maintenance with minimal supervision – hands on exposure to working on power generation products.
(Entry) Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope a for diesel technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.
(Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.
(Advanced) Technician Level III : Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.
Locally valid driving permit
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check as well as Education and Work Experience Verification.
This position will require a Med-Card and we will also be required to complete a DMV driving report. This position will require a completed DMV driving report but no Driver Qualification file.
Qualifications
Skills
Ensures accountability - Holding self and others accountable to meet commitments.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Education, Licenses, Certifications
Apprentice Trained Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with power generation products
High Voltage/ Low Voltage experience
This position will require a Med-Card and we will also be required to complete a DMV driving report. This position will require a completed DMV driving report but no Driver Qualification file.
The level for this position will be basedon the candidate’s qualifications and skill set. Qualifications fordifferent technician levels:
o Technician Level I: Limitedrelevant technician experience; qualified to perform work on a minimal numberof products in-scope for technician at this location; primarily engaged inmaintenance or basic repairs/diagnostics; requires direct supervision andreview of workmanship quality.
o Technician Level II: Somerelevant technician experience; qualified to perform work on an intermediatenumber of products in-scope for technician at this location; primarily engagedin moderately complex maintenance and repair; some exposure to moderate orcomplex diagnostics, requires limited direct supervision, may provide basictraining or guidance to new technicians.
o Technician Level III:Significant relevant technician experience; qualified to perform work on mostor all of products in-scope for technician at this location; frequently engagedin complex diagnosis and repair; requires minimal to no supervision; ability toeffectively train and guide less experienced technicians of varyingskillsets.
Job SERVICE
Primary Location United States-Texas-Corpus Christi-US, TX, Corpus Christi, Southern Plains 1058
Job Type Shop
Recruitment Job Type Technician
Job Posting Sep 27, 2022, 9:37:21 AM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 220002J9