Job Information
Cummins Inc. Product Support Advisor in Karratha, Australia
Product Support Advisor
Description
Product Support Advisor (4:3 FIFO)
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
An exciting opportunity for a Product Support Advisor to join the Karratha team. Reporting to the Operations Manager, this is a FIFO position on a 4:3 roster, Tuesday to Friday!
In this role, you will make an impact in the following ways:
Provide application support and maintenance advice for all equipment powered by Cummins engines
Act as a subject matter expert and provide on-the-job training for the principal's maintenance personnel. This will include coaching maintainers unfamiliar with the machines in routine maintenance and diagnostic techniques
Assist the Principal in the supervision of equipment servicing
Assist with parts interpretations and resolving of parts sourcing issues
Plan, arrange and supervise work within the scope of site contracts on all Cummins supported equipment. This shall include, but not be limited to, the warranty work and major component changes
Ensure that work on equipment performed by the Supplier’s Personnel and the Principal’s personnel are of an appropriate standard
Ensure minimum downtime on all Cummins powered machinery on-site
Conduct regular inspections in Cummins engines, proactively report on early fault detection and schedule work with maintenance planners,
Drive product improvement initiatives, influence Site maintainers with current Cummins recommendations and, upon the principal’s approval, complete Cummins product improvements on equipment powered by Cummins engines
Provide condition reports on each serviced unit completed
Follow the Principal’s service schedules
To be successful in this role you will need the following:
5yrs post trade experience
5yrs experience working on Cummins engines
Personal commitment to HSE and leading an interdependent safety culture
Diesel trade qualification
HHP experience
Strong influencer and interpersonal skills
Team building approach
Proficient computer skills
Onsite mining experience
Compensation and Benefits
This is a FIFO position on a 4:3 roster, Tuesday to Friday
Relocation assistance package is offered for the successful candidate
$5000 sign on bonus (Conditions apply)
Safety equipment / PPE provided
Uniforms provided and laundered
Comprehensive Cummins product training provided
Income Protection continuance insurance
Discounts with select private health insurance, PC software/hardware and a range of vehicles
Annual remuneration review
Participation in an annual variable compensation (bonus) program
A range of personal and professional benefits
Employee Assistance Program available to employees
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our Benefits
Job SERVICE
Primary Location Australia-Western Australia-Karratha-Australia, Karratha, Distributor BR 552
Job Type Shop
Recruitment Job Type Technician
Job Posting Mar 3, 2023, 7:52:08 PM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 230000GW