Cummins Technician Jobs

Job Information

Cummins Inc. Technician (Level 3) in Luanda, Angola

Technician (Level 3)

Description

Cummins are searching for a senior Technician, experienced in preventative maintenance, engine overhaul and coaching/developing more junior employees to support our team.

  • Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site.

  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

  • Escalates unresolved issues to product specialists or supervisor.

  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Identifies additional sales and service opportunities with customer.

  • Completes training in line with skill and business requirements.

  • Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Qualifications

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

Experience

  • Significant field service work experience, with experience operating within a mining environment

  • Expert level knowledge of and/or experience with engine products

  • Strong customer service experience

  • Experience providing technical advice and coaching to more junior technicians (preferred)

  • Must have engine overhaul experience

  • Portuguese and English Speaking

  • Min 5 Years Experience

  • Good Report writing

  • Good work ethics with ability to work under pressure

  • Able to work rotational shifts

Job SERVICE

Primary Location Angola-Luanda-Luanda-Angola, Luanda, Cummins Distributor

Job Type Shop

Recruitment Job Type Technician

Job Posting May 5, 2020, 8:07:28 AM

Unposting Date Ongoing

Req ID: 200000TL

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