Cummins Inc. Technician - Mechanical in Puchong, Malaysia
Technician - Mechanical
Technician - Mechanical
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That is what #LifeAtCummins is all about.
We are looking for a talented Technician - Mechanical role to join our team in Puchong, Malaysia . This will be Onsite role and field work.
In this role, you will make an impact in the following ways:
Completes diagnostics, repairs, and rebuilds on engine products in a service workshop under limited supervision.
Applies documented procedures and policies to complete complex repairs, including identifying and preparing required parts and tools.
Disassemble, inspect, clean, and reassemble engines and /or engine components.
Performs preventative maintenance based on assessment of engines.
Assists more experienced technicians with diagnostics and development of repair plans engines in the workshop.
Completes required documentation, such as work completed documents, time sheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements.
Maintains work area and tools for cleanliness and proper operation.
Adheres to all relevant Health, Safety & Environmental policies, procedures, and legislation and reports any issues / incidents to their supervisor.
To be successful in this role you will need the following:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability - Adapting approach and demeanour in real time to match the shifting demands of different situations.
Service Documentation - Creates and verifies customer, equipment, and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Engine Systems Interactions - Interprets and analyses the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviours by identifying, reporting, and participating in actions to improve health and safety to build an interdependent culture and contribute to an injury-free workplace.
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Intermediate level knowledge of and/or experience with engine products
1.Able to prepare and analyse Rebuild reports and related documentations.
2.Scope is not limited to In-shop Works, but also for field related works.
3.Engine overhaul experience will be advantageous.
Compensation and Benefits
Salary rate commensurate with experience. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Primary Location Malaysia-Selangor-Petaling Jaya-Malaysia, Puchong, Taman Industri Pusat Bandar
Job Type Shop
Recruitment Job Type Technician
Job Posting Jun 12, 2023, 3:52:44 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Req ID: 230005Q8