Cummins Technician Jobs

Job Information

Cummins Inc. PM Field Service Power Generation Technician in Richmond, Virginia

PM Field Service Power Generation Technician

Description

No, this isn’t one of those ordinary jobs.

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.

This is what we call Working Right.

As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.

A commitment to excellence is deeply rooted in Cummins tradition of exceptional service. Our employees are dedicated to delivering the “Best Every Time, Every Day” with the goal of earning customers for life!

We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers. Crucial to accomplishing this is the energy and commitment of Cummins employees to the company.

Your Responsibilities May Include:

  • Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.

  • Engaging with customers in a courteous and professional manner.

  • Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.

  • Escalating unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Performing preventative maintenance activities as per documented schedules and standards on power generation products in the field.

  • Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.

  • Completing training in line with skill and business requirements.

  • You will be expected to adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Qualifications

Skills

Skill Level A

  • Ability to train Service Personnel to develop their diagnostic skills

  • Able to identify opportunities for work process improvements and recommend appropriate action

  • Able to develop and maintain productive working relationships

  • Ability to prepare reports providing feedback on service interventions

  • Able to understand and follow the Technical Support Request ((TSR) process

Skill Level B

Skill Level A plus:

  • Ability to identify and resolve engine system failures relating to and impacted by component failure

  • Ability to guide / coach other service technicians (including customer and/or dealer technicians) through complex service interventions and diagnostic issues

  • Can resolve complex technical problems

  • Ability to identify and up sell further service and repair opportunities

Education, Licenses, Certifications

  • Apprentice Certified Power Generation/ Electrical Technician (Preferred)

  • Vocational diploma from relevant technical institution

  • Current relevant electrical certification

  • Locally valid driving permit

Experience

  • Significant field service work experience

  • Expert level knowledge of and/or experience with Power Generation Products

  • High Voltage / Low Voltage experience

  • Customer service experience

  • Experience providing technical advice and coaching to more junior technicians (preferred)

  • Current Washington State 07 Electrical License holder, preferred; or ability to meet training / testing requirements during course of employment.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify.

Ready to think beyond your desk? Apply for this opportunity and start your career with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: : https://www.cumminstalentcommunity.com/profile/join/

Job SERVICE

Primary Location United States-Virginia-Richmond-US, VA, Richmond, Cummins Atlantic

Job Type Shop

Recruitment Job Type Technician

Job Posting Jul 8, 2019, 4:27:56 PM

Unposting Date Ongoing

Req ID: 190001UN

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