Cummins Inc. Technical Specialist in Tawau, Malaysia
We are looking for a talented Technical Specialist to join our team specializing in engine servicing/repair for our workshops/customers across Malaysia especially Kota Kinabalu, Sabah.
In this role, you will make an impact in the following ways:
Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Escalates unresolved issues to product specialists / Supervisor
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
To overhaul and troubleshoot diesel engine including basic Electrical component project (components, procedures)
To be successful in this role you will need the following:
Minimum of 1-5 years of experience with Vocational diploma in Engineering of Electrical/Mechanical/ Automotive from relevant technical institution
Locally issued valid driving permit of GDL Malaysia License
Significant field service work experience, preferably in servicing/repairing diesel engines
Experienced in providing technical advice and coaching to more junior technicians for experienced applicants.
Knowledge of Microsoft Office (Words and Excel) for reports
Compensation and Benefits
Salary rate commensurate with experience. Flexi Benefit. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Primary Location Malaysia-Sabah-Tawau-Malaysia, Tawau, Branch - Thian Mee
Job Type Shop
Recruitment Job Type Technician
Job Posting Sep 6, 2021, 12:38:19 AM
Unposting Date Ongoing
Req ID: 210005AQ